Operational Resilience Dashboard
🚀We are thrilled to announce the launch of the Operational Resilience Dashboard for all users.
ℹ️To access the dashboard, you need to have the Operational Resilience module included in your GRC suite. If you don’t have this module yet, please contact our Support team to have it enabled for your suite.
The Operational Resilience (OpRes) module is designed to help organizations maintain continuity in their operations, particularly during disruptions.
This module now includes a dashboard that provides a comprehensive view of an organization's resilience status.
This assessment is particularly based on the outcomes of completed scenario tests, which are designed to simulate potential disruptions and evaluate the organization’s readiness to respond effectively.
Step 1: Access the Dashboard in the Overview Tab of the Operational Resilience Module
Begin by logging into the Ansarada GRC platform and navigating to the Operational Resilience module.
Click on the "Overview" tab within this module.
This tab serves as the central hub, providing a high-level summary of your organization’s current resilience posture.
Step 2: View numbers and proportion of Critical Operations, Resources and Scenario Tests in the Overview charts section.
In the Overview tab, locate the charts section. Here, you will find visual representations of key metrics such as the total number of Critical Operations, Resources, and Scenario Tests.
This visual data helps in quickly assessing the organization’s resilience status across different dimensions.
Step 3: Dive into more details with a list of completed scenario tests (default view), sorted in descending order by completion date.
Scroll down to find the section dedicated to Scenario Tests.
Here, you’ll see a list of completed scenario tests, automatically sorted with the most recent tests displayed first.
This allows you to quickly identify and review the latest tests and their outcomes, providing insight into recent resilience activities.
Step 4: Choose a different view to display all available Critical Operations or Resources with a specific type of status and its relevant completed tests.
Use the filtering or sorting options available on the dashboard to switch views.
You can choose to view all Business Services or Resources instead of Scenario Tests.
Further refine the view by selecting specific status types (e.g., "All completed Scenarios" and "All results") to focus on areas needing attention.
The system will also display relevant scenario tests associated with the selected Critical Operations or Resources.
Users will have the flexibility to filter based on results, including options such as All Results, Within Threshold, At Threshold, and Beyond Threshold, as shown below:
This feature provides a breakdown of test results, helping you identify which critical operations or resources are within or beyond threshold levels, so you can take the necessary actions.
Step 5: Click on the Menu icon to access a detailed view of the test record on the same page.
For any listed test, service, or resource, you can view the full details by clicking on "View Details," "View Results," or "View Tasks."
The detailed view includes comprehensive information such as test objectives, outcomes, observations, Impacts, Risks, Time to recover, vullnerabilities, achievements, identified gaps, and recommendations for improvement.
This detailed analysis enables deeper understanding and allows for more informed decision-making regarding resilience improvements.
Frequently asked Questions
Q: Who is the target audience for the Resilience Dashboard?
A: This dashboard is designed primarily for end customers looking to gauge their organization's Operational Risk based on scenario testing outcomes. It heavily focuses on APRA CPS230 regulations requirements. It is suitable for users in roles related to risk management, compliance, and operational planning.
Q: Who can access the module and resilience Dashboard?
A: ℹ️This feature is only accessible to OpRes Admins. If you are unable to access it then please reach out to your system adminstrator.
Q: What are the benefits of using Resilience Dashboard?
A: The dashboard offers significant benefits including:
Enhanced visibility into operational resilience metrics.
Quick access to detailed test results and Services/Resources status for better decision-making
Ability to monitor and improve resilience strategies effectively
Q: Can users customize the view of the Operational Resilience Dashboard?
A: Yes, users can customize their view by choosing different filters to display only relevant IBS/Critical Operations or resources with their specific types of status and associated completed tests. This flexibility allows for tailored assessments of operational resilience.
Q. How the status of Business Services/Critical Operations and Resources is calculated?
A: The status of each Service/Resource is determined by the worst-case result among the latest tests linked to each scenario.
Example: Suppose an IBS/Critical Operations called "Transaction Processing" is linked to two scenarios: Scenario A and Scenario B. The Impact Tolerance for "Transaction Processing" is set at 4 hours. Here are the results of the latest tests for each scenario:
Scenario A: The latest test completed with a Time to Recover of 3 hours.
Scenario B: The latest test completed with a Time to Recover of 5 hours.
Calculation:
For Scenario A, the TTR (3 hours) is less than the Impact Tolerance (4 hours), which would normally categorize the status as "Within Tolerance."
For Scenario B, the TTR (5 hours) exceeds the Impact Tolerance, categorizing the status as "Beyond Tolerance."
Since the status determination is based on the worst-case result, the overall status of the "Transaction Processing" service will be "Beyond Tolerance."
Q. Which tests are displayed under each Critical Operations/Resource?
A: For each Service/Resource tested in multiple scenarios, only the latest completed tests from each scenario type is displayed. Tests displayed under each IBS/Resource are ordered in descending order by completion date.
Example: Suppose a IBS called "Transaction Processing" is linked to two scenarios: Scenario A and Scenario B.
Scenario A and Scenario B.
Scenario A has two tests run from it, called Test 1 and Test 2 (the latest)
Scenario B has three tests run from it, called Test 3, Test 4 and Test 5 (the latest)
In Overview tab, users will see in service "Transaction Processing” expanded view:
2 tests shown: Test 2 from Sce A and Test 5 from Sce B, ordered by the latest completed time.
🚀 We hope these new Operational Resilience dashboards will help you stay on top of your critical operations, maintain tolerance levels, and make more informed decisions within the GRC solution.
🙌 As always, if you have any questions or feedback, please don't hesitate to reach out to our support team (grcsupport@ansarada.com).
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