What is a Treatment in Risk?
About a New Treatment
A Treatment is the given name of the Risk task.
A task is made of four main elements:
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the details of the instruction or action required,
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the schedule, including the frequency, Reminder Days and Due Date,
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the Actioned by(s) Position(s),
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and the Escalation Position, to whom the notification goes of the task not being completed by the Due Date.
A Task is an instruction or action required to be completed by a specific date. The Task maybe required to be carried out by more than one position. The Task will either be required to be performed once (adhoc), or to be performed on a cyclic roll.
On the first reminder day, the Task is generated into a Current Task. The Current Task contains the instructions and the Due Date, but is its only entity, separate from the Treatment (template) it was created from. A separate Current Task is generated to each Actioned By Position. Each Actioned By Position will complete their own Current Tasks.
New Task Notifications
A new task notification will be sent on the Reminder Day date. If the task has a second reminder, a notification will be sent on this date. If the task is Critical, and the task is not completed on the Due Date by the Critical time, a notification will be sent to the Actioned By on the Due Date at this time. If the task is not completed by the Due Date, a notification will be sent everyday the task is overdue to the Actioned By, until the task is complete.
Related Articles
View and Editing a Risk Treatment
From the Main Menu, select Risks | Work with Risk Records. The Risks Page is displayed. In the Risks List, click the Risk that you want to add Treatments for. The Risk Page is displayed for the current Risk. On the Risk Page, click the ‘Treatments’ ...
How to transfer a Risk Treatment
You can transfer a Treatment (and its associated history if it exists) to another Risk to save time, or to restructure your data. Note: Before transferring a Treatment, check that the ‘Actioned By’ Position(s) has at least ‘View’ Record Security ...
How to copy (Duplicate) a Risk Treatment
Use the Treatment Copy functionality to duplicate an existing Treatment. Access the Risk list page. Click on a Risk record in the list to open the The ‘Risk’ page. Click the Treatments tab. Click the Copy this Treatment icon 1 of the record to be ...
How to add a Risk Treatment
Add Treatment tasks to maintain Risk items. Treatments can be scheduled cyclic, or on a Adhoc manual schedule. Access the Risk list page. Click on a Risk record in the list to open the The ‘Risk’ page. Click the Treatments tab. Click the New Task ...
Complete a Risk Treatment Current Task
My Current Tasks To see which tasks have been generated for you to complete, from the main menu, click the My Summary option. If the Current Tasks tab appears, you have Current tasks you are required to complete. If this tab does not appear, you do ...