TriLine GRC: System Email Alerts

TriLine GRC: System Email Alerts

Your GRC system includes an Alert Notification feature that automatically generates email reminders for various occasions. Each GRC site has a monitor responsible for sending these email alerts. These alerts cover overnight processing, task notifications, reminders for overdue tasks, and more.

This automated email alert system ensures that tasks are released and notifications are sent to users when tasks are not completed.

Alert notification in GRC is via email.

Below is a list of alerts generated by the system

  1. List of Monitor Alerts

  • New task - TriLine GRC Tasks for completion

  • Second Reminder

  • Critical Task Reminder

  • Task Overdue - Escalation

  • Monitor New Tasks has Run

  • Monitor Critical Tasks has Run

  • Monitor Overnight has Run

  • LexisNexis New or Updated Obligation ***

  • LexisNexis Alert ***

  • *** Obligation Module must be installed.

2. List of Immediate Alerts

  • Complete Contract Task - Negative Outcome

  • Complete Contract Task - Not Completed

  • Complete Treatment Task - Negative Outcome

  • Complete Treatment Task - Not Completed

  • Complete Compliance Task - Negative Outcome

  • Complete Compliance Task - Not Completed

  • Change Current Task Due Date

  • Re-activated Completed Task

  • Temporarily Reallocated Future Task

  • Transfer Current Task

  • Complete Event Task - Not Completed

  • Complete KRI Task - Rating Not ‘green’

  • Complete KRI Task - Not Completed

  • Complete Risk Review Task - Not Completed

  • Load KRI History - Rating Not ‘green’

  • Event Created

  • Edit Event - Note added by other than Event Manager

  • Edit Event - Change of Status (to Recorded By)

  • Edit Event - Change of Manager

  • Edit Event - Attachment added by other than Event Manager

  • New Register recorded

  • Register Status changed

  • Password reset request

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